How to Support Someone Who’s Struggling with Their Mental Health

When someone you care about is struggling, it’s easy to feel like you need to fix it or say the perfect thing. The truth is, you don’t. What matters most is showing up in a way that helps them feel less alone and a little more supported.

At Maria Droste Counseling Center, we see every day how small moments can make a real difference. One conversation, one check-in, one person who listens can help someone take that next step toward care.

Start with listening, not solving

One of the most helpful things you can do is simply listen.

People often just need space to talk without being interrupted or judged. Feeling heard can take some of the weight off and help them open up more.

If you’re not sure what to say, keep it simple:

• “I’m really glad you told me.”
• “That sounds like a lot.”
• “I’m here with you.”

Understand what might be holding them back and be patient

What looks like resistance is often something deeper.

Someone might hesitate to get help because of shame, fear of what others will think, or concerns about cost and access. Those are real barriers, and they don’t go away overnight.

Be patient. Change takes time, and progress is not always linear. Avoid pushing them to “fix” things quickly. Let them move at their own pace while knowing you’re there.

Encourage professional help, gently

Getting support early can make a real difference in someone’s path forward.

If you’re noticing someone is struggling, it’s okay to gently suggest talking to a mental health professional. Keep it low-pressure and supportive:

• “Have you thought about talking to someone?”
• “I can help you look into options if that would make it easier.”

You can also offer to help in practical ways, like finding providers, looking into costs, or even going with them to a first appointment if they feel nervous. Sometimes having someone alongside them is what makes that first step possible.

Check in often and offer tangible support

Support is not just one conversation. It is the follow-up.

Checking in often, even with a quick text or call, can go a long way. It helps someone feel connected and reminds them they’re not alone.

Sometimes it’s not just emotional support that’s needed. Daily life can feel overwhelming, so offering help with things like grabbing groceries, running errands, or making a meal can take some pressure off. Small, tangible support shows up in a big way.

Know where to turn for help

Whether you’re supporting someone or going through it yourself, you don’t have to figure this out alone.

• The 988 Suicide & Crisis Lifeline is available 24/7. You can call or text 988 to talk to someone right away, for yourself or for someone you’re worried about
• The National Alliance on Mental Illness (nami.org) offers education, support groups, and resources for both individuals and families
• Local providers like Maria Droste Counseling Center can offer ongoing, accessible care

If someone is in immediate danger, call 911, don’t hesitate. 

You don’t have to do it perfectly

There is no perfect way to handle these moments.

Being present, listening, and staying consistent matters more than saying the right thing. That alone can help someone feel supported enough to take the next step.